Evry Jewels Hub

At Evry Jewels Hub, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused and in their original condition
• Items must be returned in the original packaging
• Proof of purchase or order confirmation is required

Certain items may not be eligible for return for hygiene or customization reasons.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the item and packaging
• A brief explanation of the issue

We will review the issue and arrange a replacement or refund if approved.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved:

• Refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to appear, depending on your payment provider

Shipping fees are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent
• The item arrived damaged or defective

We recommend using a trackable shipping service when returning items.

Order Cancellations

Orders can only be canceled within 12 hours of purchase. Once an order has been processed or shipped, cancellation may no longer be possible.

Non-Returnable Items

The following items may not be eligible for return:

• Personalized or custom-made items
• Final sale or clearance items
• Used or worn jewelry

Contact Us

If you have any questions about your return or refund, please contact us:

Email: support@evryjewelshub.com
Website: https://evryjewelshub.com

Evry Jewels Hub Ltd
65 Hurst Road, Smethwick
B67 6LY, United Kingdom
Phone: 07438434670

We aim to respond to all customer inquiries within 24–48 business hours.