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Frequently Asked Questions (FAQ)

Evry Jewels Hub

1. How long does shipping take?

United States

Orders typically arrive within 7–12 business days after processing.

Please note that delivery times may vary during busy periods or due to customs and carrier delays.


2. How long does order processing take?

Orders are usually processed within 1–3 business days after payment confirmation.

You will receive a confirmation email once your order has been shipped.


3. Do you provide tracking information?

Yes. Once your order has been dispatched, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.


4. Can I cancel or change my order?

Orders can be canceled or modified within 12 hours of placing the order.

After this period, orders may already be processed or shipped and cannot be changed.

To request changes, contact us as soon as possible at:

support@evryjewelshub.com


5. What payment methods do you accept?

We accept secure payments through major credit/debit cards and trusted payment providers available at checkout.

All transactions are encrypted and processed securely.


6. What is your return policy?

We accept returns within 14 days of delivery for eligible items that are unused and in original condition.

For full details, please visit our Refund Policy page.


7. What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with:

  • your order number
  • photos of the item
  • photos of the packaging

We will review the issue and help arrange a replacement or refund if approved.


8. Do you ship internationally?

  • United States

We may expand to additional countries in the future.


9. How can I contact customer support?

You can contact our support team anytime at:

Email: support@evryjewelshub.com
Website: https://evryjewelshub.com

We aim to respond within 24–48 business hours.


10. How should I care for my jewelry?

To help maintain the quality and shine of your jewelry:

  • avoid contact with water, perfumes, and chemicals
  • store jewelry in a dry place
  • clean gently with a soft cloth

Proper care helps extend the life and appearance of your jewelry.


11. Are your products suitable for gifting?

Yes. Many of our jewelry pieces are perfect for birthdays, anniversaries, holidays, and special occasions.


12. Is my payment information secure?

Yes. Our store uses secure encryption and trusted payment gateways to protect customer information and transactions.